A man recently went viral on TikTok after sharing his experience of receiving a two-star review for his rental property, which guests claimed was not “weight accessible.” In a video that attracted substantial attention, accumulating over 20,000 likes, the host recounted the complaints from his guests. They indicated that his property failed to accommodate their size adequately, leading to a less-than-satisfactory experience. The host noted that the guests mentioned difficulties navigating standard doorways, which he found surprising, emphasizing that he utilized regular door frames in his house.
The complaints extended beyond doorways, with guests expressing concerns about the furniture in his rental. They described some items as “shaky” and shared their fears of breaking them. Specifically, the host mentioned an egg chair on the deck, which had a manufacturer’s weight limit of 330 pounds. He pointed out that this limit was not his decision but rather a safety standard set by the manufacturer. The guests communicated their disappointment that they could not use certain amenities due to these restrictions, highlighting the disconnect between their expectations and the house’s offerings.
In addition to space and furniture concerns, the guests remarked on the bed’s comfort level, stating it felt excessively soft and that they feared sinking into the middle of it when both occupied. Reflecting on their grievances, the host suggested the possibility that his rental might not be a suitable fit for such guests in the future. Yet, he clarified that he viewed their feedback not as a learning opportunity for himself but hoped it would serve as a lesson for them regarding their choices in accommodations.
In response to the situation, Fox News Digital sought comments from both the TikTok host and Airbnb. The Airbnb website highlights various accessibility features that hosts can note in their listings, such as door widths that exceed 32 inches, which could cater to guests of different sizes. The ongoing dialogue sheds light on how the platform encourages hosts to provide transparent information regarding their properties, especially for guests with specific needs.
The TikTok community responded fervently in the comments section, offering a mix of support and criticism towards the guests’ complaints. One user, identifying as plus-sized, characterized the guests’ attitude as entitled, asserting the responsibility lies with individuals to ensure their comfort when selecting accommodations. Other commentators questioned the guests’ claims about the rental, pointing out the apparent contradiction of assessing furniture quality without having fully accessed the space.
Further discussions prompted suggestions that hosts should consider investing in sturdier furniture for larger guests, a point echoed in comments about how hotels typically maintain robust furnishings. Since its launch in 2007, Airbnb has significantly evolved, beginning with three guests in a San Francisco home and expanding to over five million hosts globally. This expansion underscores the platform’s goal of facilitating unique, authentic stays that foster community connections, while also highlighting the importance of clear communication and accessibility in the hosting experience.
