CNET recommends AT&T Fiber as the best internet provider in Knoxville, where residents have six providers to choose from, including five that offer gigabit speeds. To determine the best internet providers, CNET evaluates speeds, pricing, customer service, and overall value, conducting spot checks on local addresses and reviewing provider terms and conditions. Prices, speed, and other information may vary, but the text specifically focuses on what is available in Knoxville. Discounts may be available for setting up automatic payments, committing to a contract, or bundling with a cellphone plan.
Knoxville Utilities Board is a municipal broadband provider in Knoxville offering fiber internet plans with speeds ranging from 1,000Mbps to 10,000Mbps. Satellite internet is available at every address in Knoxville, but providers like Hughesnet and Viasat come with high prices, data caps, and slow speeds. Verizon 5G Home Internet provides faster speeds, but only a small percentage of Knoxville residents have access. In terms of pricing, Knoxville offers cheap internet plans from providers like WOW, Xfinity, Verizon, and T-Mobile, especially when bundled with a cellphone plan.
Knoxville has an abundance of gig-speed options, with 12 plans offering download speeds above 1,000Mbps. Knoxville Utilities Board offers symmetrical speeds of 10,000Mbps, making it one of the fastest options nationwide. AT&T Fiber and Knoxville Utilities Board provide some of the fastest plans in the country, while WOW and Xfinity offer cheaper options, although prices may increase over time. CNET’s selection of the best internet providers in Knoxville is based on access to fast speeds, value for money, and customer satisfaction.
CNET’s process for evaluating internet providers in Knoxville involves researching pricing, availability, and speed information using historical ISP data, provider websites, and FCC mapping data. Customer satisfaction ratings from sources like the American Customer Satisfaction Index and J.D. Power are also considered. Providers are recommended based on their speed offerings, value for money, and customer satisfaction ratings. Knoxville is highlighted as a city with a diverse range of internet options, including fast plans from AT&T Fiber and Knoxville Utilities Board, as well as affordable options from WOW and Xfinity.
In terms of frequently asked questions, AT&T Fiber is identified as the best internet provider in Knoxville, offering fast speeds, reasonable prices, and high customer satisfaction. Knoxville Utilities Board also offers fiber internet plans, but they are currently available at a limited number of addresses. WOW is noted as the cheapest internet provider in Knoxville, while Knoxville Utilities Board offers the fastest plan with speeds up to 10,000Mbps. Overall, Knoxville is considered one of the best cities for internet customers, with a variety of options to suit different needs and preferences.