Residents of Willow Manor apartment in Vernon, B.C. have been experiencing extreme cold due to the lack of heat in the building, which has been out for over a month. Despite the freezing temperatures, the landlord, Endicott Living, has not fixed the issue, leaving residents vulnerable to illness. Some residents have had to bundle up with multiple blankets and pajamas to stay warm, with one resident even experiencing ice forming on their windows. The lack of heat has forced residents to rely on small space heaters provided by the landlord, which have not been effective in keeping the apartments warm.
The situation has become dire for residents, especially those with young children who have fallen ill due to the cold temperatures inside the building. One resident mentioned that their daughter had a fever of over 40 C and had to be taken to the hospital. The lack of heat has not only caused discomfort but has also impacted the health and well-being of the residents. Despite assurances from the landlord that the heat would be fixed once the temperature rose above 0 C, the issue remains unresolved, even after multiple days of milder temperatures.
In an effort to compensate for the lack of heat, the landlord provided a $100 rebate to residents. However, this gesture has not been enough to offset the increased costs of using space heaters to stay warm. Residents are now facing higher hydro bills as a result of using additional heating methods to cope with the cold. Global News reached out to both Willow Manor and Endicott Living for comment on the situation but did not receive a response. The lack of communication and action from the landlord has left residents feeling neglected and frustrated.
The extreme cold inside Willow Manor has forced residents to endure uncomfortable living conditions, with some struggling to stay warm despite using space heaters provided by the landlord. The ongoing issue of the heat not working has not only caused physical discomfort but has also impacted the health of residents, particularly young children. The delay in addressing the heating problem by the landlord has left tenants feeling helpless and unsure of when the issue will be resolved. The $100 rebate offered to residents has not been sufficient to cover the additional costs associated with using alternative heating sources.
The situation at Willow Manor highlights the importance of landlords ensuring that essential services such as heating are promptly addressed to maintain the well-being of their tenants. The prolonged lack of heat in the building has had a significant impact on the residents, with some resorting to extreme measures to stay warm. The failure of the landlord to effectively communicate and address the heating issue has only exacerbated the problems faced by the tenants. It is crucial for landlords to prioritize the safety and comfort of their residents, especially during extreme weather conditions, to prevent situations like the one at Willow Manor from occurring.
